Security Officer

LOCATION: Arena Shopping Park, Coventry, CV6 6LN

SHIFT PATTERN: 4 on 4 off, two sets of days then two sets of nights, rolling shift pattern, 42 hours per week

PAY RATE: £13.70 per hour

ROLE OVERVIEW AND PURPOSE

This is a permanent contract. Door Supervisor licences required. Arena Shopping Park is an indoor and outdoor shopping centre housing over 35 retail shops and restaurants. We are looking to appoint a full-time security officer to complete our team.

Person Specification:

SIA Door Supervisor licence essential

Strong written and verbal communication skills

Excellent time management

Smart and well-groomed

High level of attention to detail

Ability to take ownership of all situations to ensure tasks are completed or escalated when necessary.

Ability to remain calm under pressure

Conflict management aware

Telephone skills

Familiar with patrolling and monitoring from a loss prevention aspect

Confident in complying with Health & Safety and fire prevention procedures

Ability to adapt to changing situations

Proactive attitude

KEY RESPONSIBILITIES

Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service

Carry out regular patrols of the shopping centre

Ensuring all incidents are managed in accordance with site policies and procedures

Liaising with site control room proactively reacting to incidents

Ensuring any unsecure areas of the site are reported immediately

Deal efficiently and effectively with all emergencies

Monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices

Maintain vigilance and highlight unauthorised access by banned individuals

Ensure radio procedures are always adhered to

Ensure all events/incidents are recorded in the DOB book correctly

Undertake any other reasonable duties as required to meet the needs of the business

Ensure a timely response to all security issues and events

Complete all training requirements as requested by line manager

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home

Mental Health support and Life Event Counseling

Get Fit Programme

Financial and legal support

Cycle to work scheme

Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers

Life: Search for resources and tools on topics ranging from family and life to health, money and work

Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our 

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.