Customer Service/Receptionist

Our client, a national service company, is looking to recruit an enthusiastic, positive and flexible Customer Service/Receptionist to cover their very busy switchboard and front desk.

Reporting to the Office Manager responsibilities will include:

• Answering all incoming calls, forward callers to the appropriate extension
• Develop and maintain productivity,
• Assisting colleagues with administrative tasks, update calendars, schedule meetings
• Conducting customer service calls, checking customer’s current needs
• Greeting visitors, signing in /out
• Organising incoming and franking outgoing post
• General ad hoc administration duties
• Provide excellent customer service.

Previous experience of working in a client-focused environment and excellent IT skills, a background in an engineering/technical could be an advantage. In addition, you will have the ability to work under pressure, possess a can-do attitude towards work and good interpersonal skills with an excellent telephone manner.

This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package, 20 days holiday + bank holidays, free parking and the opportunity of a career within a cutting-edge national company.